Sailing on Disney Cruise Line is exciting! But there are a few things to think about both pre/post cruise that will help to make the trip that much more successful. These include when to arrive, should you stay in your port city after your cruise, transportation options, what Embarkation Day is like, and more.
Consider Getting a Passport
All U.S. and Canadian citizens must travel with a valid passport, or a certified birth certificate (with official raised seal) and picture identification, if the cruise is a closed loop cruise. (Meaning you depart and arrive back in the same port.) If you are traveling to a location that is not closed loop, where you end up in a different location where you started, you will need a valid passport that does not expire at least six months after you cruise.
All Guests who are not U.S. or Canadian citizens must have valid passports and necessary visas at time of embarkation. Any Guest traveling without proper documentation will not be allowed to board the vessel and will not be entitled to any refund.
More information on documentation can be found on our Required Documentation and Customs page.
Do Online Check In
Once your final payment has been made (and once your window opens up), you can check in for your cruise online. Completing this process ahead of time makes things go a little more smooth when arriving at the port.
When you complete the online check in process, Guests will need to provide Disney with the following information:
- Each cruiser’s Guest information
- Citizenship information
- Travel arrangements prior to and following the cruise
- A credit card number for purchases
- Your estimated port arrival time
- Choose any specialty dining, Port Adventures, childcare, spa, or additional onboard fun that may require a reservation (like meeting select characters.)
- Review and sign the cruise contract
- The Port Arrival Form that will need to be printed out and brought with you when you board the ship.
Here are the days when Guests may complete the check in process:
- Concierge and Platinum Castaway Club: 120 days in advance
- Gold Castaway Club: 105 days in advance.
- Silver Castaway Club: 90 days in advance.
- All Other guests: 75 days in advance.
Download the Disney Cruise Line Navigator App
The Disney Cruise Line Navigator app itself is free for iOS and Android and Guests should download it prior to getting on the ship.
Once onboard, Guests will need to switch their phones to airplane mode, then turn on WiFi, then connect to DCL-GUEST. You’ll also want to make sure to turn on your notifications so you can be kept up to date on when you have messages, as well as when other booked activities are coming up.The good thing to know is that use of the app is complimentary on the ship; there’s no need to purchase a internet package.
While onboard, the app will allow you to stay in touch with your friends and family though the chat feature that can be found on the app. Guests have the ability to chat both one on one, as well as in a group experience. (Oh and yes, there are Disney touches like emoticons!) The app will also let you be aware of what is happening when and where onboard the ship, like daily activities, dining options, entertainment schedules, port info, deck plans, and more.
Arrive the Night Before
If you are taking a flight to your cruise, it is always recommended that you add a pre-cruise stay to your cruise itinerary. There are many reasons for this recommendation:
- Possibility of flight delays — With the increase in security measures and the fickle nature of airline travel, flights are often delayed. Add that to the unpredictability of weather, and you’ll have a sure recipe for stress. This is especially true for pre-cruise flights. If your flight happens to get delayed and you miss the boat…well, you are up a creek without a paddle.
- Possibility of misplaced/missing luggage — If you have the unfortunate bad luck of having your luggage get delayed, and your flight arrives the same day as your cruise departs, you will have to do without whatever you’ve packed in that piece of luggage during the duration of your cruise.
- Start your vacation right — When you arrive the day before your cruise, you have a chance to relax and be ready for your vacation before boarding the ship. You’ll be able to arrive at the port refreshed and ready for the total experience of the cruise.
- Know what to pack in your day bag — Arriving the day before gives you a sense of what the weather will be like. You’ll be better prepared with your carry-on day bag without having to either carry too much or not enough with you. It’s convenient to have some necessities with you while waiting for the rest of your luggage to arrive at your stateroom. Some of the items to consider are any medication you might need for the following 24 hours, a swimsuit (arrival day is a great day to take advantage of the swimming pools onboard), a possible change of clothes especially if you have early dining, phone or camera chargers, and anything else you could possibly need if there is a delay getting your bags up to you stateroom. If you are bringing any type of beverages on Disney Cruise Line, those will have to be hand carried with you as well.
Not flying? You should still consider arriving the day prior. You never know if on the way you’ll get a flat tire, if there will be a problem with the train, or something else. Arriving just one day early can help to make things run so much smoother on the day your cruise sets sail.
Car rentals are something you can consider both pre or post cruise. If you are planning on staying at a hotel not offering transportation options, consider renting a car, depending on the port, returning it on cruise day can be very easy (or in some cases not so easy, it really depends on the port). Port Canaveral is very easy to return or pick up a car, Miami is more difficult due to the location of the car rental agencies.
Not wanting to rent a car? There are many other options that range from ride share services, town cars, shuttles, public transportation and more. Take a look at the various transportation options to consider.
It’s the best day of the cruise! Why? Because it’s the day when all the excitement is ahead of you! Embarkation Day on Disney Cruise Line really is a magical day.
Before your trip you will receive a Guest travel booklet from Disney Cruise Line, this will hold two luggage tags per person. Luggage tags come with your name, ship name, stateroom number, sail date, and reservation number on them, so all you have to do is attach them to your bags. Once you board your luggage will show up in your stateroom, however, staterooms are usually not ready until about 1:30 p.m., so be sure to put necessities in your carry on.
If you are flying to get to your Port, be sure to obtain your luggage from the airport before leaving. The Orlando International Airport is the only airport that will deliver your luggage directly to the ship.
Each guest is allowed 1 carry-on bag plus 1 personal bag ( such as a purse or back pack). You will want to be sure all of your travel documentation is easily accessible in one of your carry on items so you don’t lose them in your checked luggage. Because the staterooms are not ready until 1:30 p.m. you will also want to put things like bathing suits, sunscreen, cell phone chargers, etc. into your carry on bags.
Post Cruise Stays
A post cruise stay is not as essential, but would be a great way to explore the area before departing for home. What better way to complete your trip than to take the day (or two) exploring attractions close to the port to ending your vacation? Many of the destinations Disney cruises sail from are vacation areas in their own right.
- Port Canaveral includes Cocoa Beach, Kennedy Space Center and Merritt Island National Wildlife Refuge, as well as a short distance to Walt Disney World, Universal Studios and Sea World.
- Miami offers beaches and all the culture Miami has available, as well as a short distance to the Everglades and the Keys.
- Galveston is a great seaside escape.
- Vancouver has more things to see than you could do in a week.
- Any of the European ports almost scream for an extension to your cruise, and some opportunities are available through Adventures By Disney to coincide with your cruise.
The two common areas for pre/post cruise stays are either near the airport or near the cruise port, although anywhere in between would be good possibly as well, however keep in mind transportation availability. (A good idea would be to make your vacation a land/sea vacation and visit Walt Disney World prior to cruising if you are sailing from Port Canaveral.)
Airport area hotels generally have complimentary shuttle service to/from the airport, so that you will not have to pay for one extra leg of travel if you are not renting a car. Cruise port area hotels give the added excitement of being near the port and some have special pre/post cruise deals as well. Many hotels close to the cruise port will offer some sort of transportation to the ships at a nominal fee. Be sure to check with the hotel before making a reservation to see what your transportation options are pre/post cruise.