Universal Helios Grand Hotel

Universal Helios Grand Hotel
8505 S. Kirkman Rd.
Orlando, FL 32819
Telephone: 689-218-1000

 On-Site Benefits   Rooms  Dining  Recreation  Shopping  Transportation   Resort Map

Located at Universal Orlando Resort
Check In: 4:00 p.m. / Check Out: 11:00 a.m.

Enter a radiant retreat where sunlight, joy, and energy fill the air. Perched above the shimmering waters of Celestial Park at Universal Epic Universe, Universal Helios Grand Hotel offers a majestic escape where relaxation comes effortlessly. Graceful celestial patterns and sparkling constellations embellish the hotel, creating an atmosphere of casual elegance with a Mediterranean-inspired charm.

Universal Helios Grand Hotel is smoke-free. Designated outdoor smoking areas are available.

On-Site Benefits

Guests at this resort receive exclusive on-site hotel benefits.

• Dedicated Entrance to Universal Epic Universe
• Early Park Admission, one hour before general entry (with valid theme park admission) to The Wizarding World of Harry Potter
• Priority seating at select Universal Orlando restaurants.
• Resort-wide charging privileges
• Complimentary shuttle transportation to City Walk, Epic Universe, Universal Studios,  Islands of Adventure, and Volcano Bay

Helios Grand Hotel Resort Rooms

Standard Rooms

• Standard 2 Queen Beds

• King Bed

• Deluxe 2 Queen Beds

Club Level Rooms

• Club Standard 2 Queen Beds
• Club Deluxe 2 Queen Beds

• Club Level Guest Lounge- The Club Level Guest Lounge at Helios Grand Hotel offers exclusive access, premium amenities, and a luxurious retreat for eligible guests.

Suites

• How to Train Your Dragon Kids’ Suite
  • 545 square ft.
  • Separate Kids’ Room with two twin beds

• King Suite
  • 495 square ft.
  • Separate Bedroom

• Celestial Suite
  • 740 square ft. suite
  • Private Bedroom
  • Two Bathrooms
  • Small Refrigerator and Dining Table

• Hospitality Suite
  • 1200 square foot suite
  • Private bedroom with a king bed
  • Common Area
  • Two bathrooms
  • Sleeps up to 4 guests (with a rollaway bed)

• Presidential Suite
  • 1500 square foot suite
  • Views of Epic Universe
  • Private bedroom with a king-size bed
  • Large Common area
  • Two bathrooms

Amenities

All rooms are non-smoking
300-thread-count, 100% cotton bed linens
100% combed, ring-spun cotton terry towels
In-room movies, video check-out, and remote control television with cable
Complimentary turn-down service upon request
Complimentary wi-fi internet access
Two dual-line phones (one cordless) with voicemail
In-room safe
Coffee maker and coffee
Refreshment pantry
Iron / Ironing Boards
Hairdryer & make-up mirror
Newspaper delivery upon request (New York Times)
Character wake-up call
Cribs available on request
Rollaways available through Star Service hotline for a $25 per day fee. Limited quantity available.

Loews hotels are pet-friendly. A $50 per day charge, with a maximum of $150 per stay fee will be charged per room. At Royal Pacific, non-smoking standard rooms are only available for guests with pets.
Laundry, dry cleaning, pressing, and shoe shine services available.

Rooms with Accessible Features Include:

Closed-caption television
Closets with rods 48″ high
Doors with peepholes 3’6″ from the floor
Roll-in shower stall with adjustable shower head; or combination tub/shower with adjustable shower head, tub seat, and hand bar
Smoke detector
Toilets with handrails

Sight and Hearing Impaired Features:
All entrances to individual guest rooms incorporate the room number in braille
Hearing Impaired Kits (that include a TDD relay service) are available at the front desk for use in any guest room

Helios Grand Hotel Resort Dining

Flora Taverna- Savor Mediterranean-inspired dishes in a relaxed, garden-style setting with fresh ingredients and vibrant flavors.

Bar Helios- Enjoy handcrafted cocktails, fine wines, and a stylish atmosphere at this upscale lounge and bar.

Lotus Lagoon- Unwind by the water with tropical drinks and light bites in this serene poolside retreat.

Aurora Market- Grab snacks, drinks, and travel essentials at this convenient, quick-service market located in the hotel lobby.

24-hour Room Service

Helios Grand Hotel Resort Recreation

Zero Entry Pool –

The Gymnasium Fitness Center & private massage rooms

Game Room – open 8 a.m. to midnight daily

Poolside Activities

Helios Grand Hotel Shopping

Universal Orlando Resort Store– Offers sundries, guest necessities, and Universal Orlando and resort logo merchandise

Helios Grand Hotel Transportation

Overnight parking is available to guests. Self-parking is $36 plus tax per night. Valet parking $45 plus tax per night. Day Guest Parking is also available. Self-parking is $125 plus tax per vehicle, per day. Valet parking is $128 plus tax per vehicle per day.

Complimentary transportation is available from the resort to Universal Studios, CityWalk, and Islands of Adventure via water taxi. Hotels are also within walking distance of the parks.