Disability Access Service – DAS

Disney Disability Access Service

What is DAS How to Get DAS How Does it Work FAQ

Disney Disability Access Service – DAS

The Disability Access Service – DAS – at Walt Disney World is a service created in order to minimize wait times for those who have special needs and cannot wait in the stand-by queue for attractions around Disney World. This service replaces the Guest Assistance Card program which was an abused accommodation.

How to Get Disability Access Service (DAS)

Guests who feel they need to utilize the Disability Access Service can get set-up at Guest Relations at the front of each theme park. Here guests can get an individualized plan to make sure their day is magical. The DAS service is available for all guests who cannot wait in the standard queue lines, even if a disability is not obvious at first glance. Setting up DAS does require taking a picture of the guest requiring the service. Once DAS has been issued it is valid for 14 days.

How Does Disney Disability Access Service (DAS) work?

Once a guest is signed up with the DAS system with Guest Relations, they will be issued a DAS card. To utilize the DAS guests simply go to an attraction and show their card to the cast member at the entrance. Based on the current stand-by queue, the guest will then receive a return time to come back and experience the attraction without waiting in the line. This return time is valid throughout the rest of the day. When entering an attraction using DAS the guest with the DAS and their party will be admitted onto the attraction. The guest with the DAS pass must be present in order for anyone to experience the attraction without entering the normal queue. DAS can be used in addition to Disney’s Fastpass service.

Frequently Asked Questions

Where do I sign up for the Disney Disability Access Service?

  • Guest Relations at the entrance of each theme park.

Who is eligible to receive the Disability Access Service?

  • Any guest with a disability that makes it difficult or impossible for them to wait in the normal queue for an attraction is eligible for DAS. Even if this disability is not obvious, guest relations will work to make your Disney experience as magical as possible.

Once I’m signed up, how long is my DAS valid?

  • The DAS expired 14 ┬ádays after first use.

Can I use Fastpass in addition to DAS?

  • Yes

Does the guest who was issued the DAS have to be present to experience an attraction with the service?

  • Yes

Visit our Walt Disney World with Special Needs page for more information on vacationing at Walt Disney World with Special Needs.