Overall, Disney Cruise Line remains focused on the health and well-being of not only their Guests, but also their Cast Members. Disney is carefully preparing for a return to service. This return will only occur by following the guidelines issued by the U.S. Centers for Disease Control and Prevention (CDC).
For those Guests who were affected, Disney is offering a little extra. Those who have paid their reservation in full can choose either a 125% future cruise credit. (That credit needs to be used for a future sailing prior to September 30, 2022.) Guests may also choose to receive a full refund. Those Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.
Any Guests who have been impacted by these cancellations will receive an email from Disney. That email will outline all details and next steps.