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Sometimes, thing go wrong at Disneyland<\/em><\/p>\r\n Disneyland<\/a> may be the Happiest Place on Earth, but that doesn\u2019t mean everything will go right all the time. In two previous blogs, I talked about When Things Go Wrong at Disney: One blog featured my story of losing my license<\/a> at Walt Disney World<\/a>, and the other was an account of when my cousin needed stitches<\/a> after dropping a glass bottle in the Beach Club Villas.<\/a><\/p>\r\n Entering Fantasyland before the fall<\/em><\/p>\r\n Today I\u2019m going to give an account of something that happened to us in Disneyland Park<\/a> recently. My sister-in-law took a fall, and I want to let you know what Disney did to help, as well as some mistakes my traveling party made that you\u2019ll want to avoid. There is a seating area near Dumbo the Flying Elephant<\/em><\/p>\r\n According to her, at least thirty people leapt up to help her, but they were all guests. No Cast Member witnessed the fall. So my husband received a text to come help her. He went to find her and then helped her back to meet the rest of our party. Snow White’s Enchanted Wish<\/em><\/p>\r\n My sister-in-law was concerned that if she sat down, she\u2019d have a hard time standing back up. So she remained standing and some security guards stood in a semicircle around her so that no passing guest would jostle her unintentionally. We sat and took a break in Mickey’s Toontown<\/em><\/p>\r\n The nurse told us that paramedics were on their way, which surprised me. She said that paramedics were dispatched for any injuries in the park. She then took my sister-in-law\u2019s blood pressure and temperature before asking her how much water she had drank that day. She did not seem pleased when my sister-in-law told her she was only on her second bottle, since it was a hot day. Flowers in Fantasyland, where the First Aid nurse met us<\/em><\/p>\r\n The First Aid section is tucked in a little corner between Main Street and Tomorrowland. They have automatic doors so that wheelchair-bound guests can easily access the building. While there, my sister-in-law was attended by nurses, who gave her ibuprofen and an ice pack for her knee. We\u00a0parked on the fifth floor…which became a problem<\/i><\/p>\r\n The next issue came when we left the park. Because the tram between the parking structure and the parks is not running right now, guests are able to return rented strollers and wheelchairs right at the parking structure. This location is right next to the handicapped parking section. The idea is that guests who require wheelchairs can use their handicapped parking placard to park in this section and then a member of the party can make the quick stroll to rent a wheelchair. Upon their return to the parking structure, there are benches where guests can sit after their wheelchairs are returned, and then the driver in the party can retrieve their car, drive up to the area with the benches, and help their friend or family member into the car.<\/p>\r\n Part of the massive parking structure<\/em><\/p>\r\n However, we did not park in the handicapped section. We had no idea we\u2019d be using a wheelchair when we arrived that morning. After discussing the situation with the Cast Members, it was decided that my husband would go to the car, which was parked on the 5th floor in the Nemo section, drive it to the elevator bank, and text us to get into the elevator to meet him. This is what we wound up doing. Have you ever been injured while visiting a Disney park? How did they assist you? Share your thoughts in the comments or on Facebook<\/a>\u00a0or\u00a0Twitter<\/a>!<\/em><\/p>\r\n Did you like this article? Make sure to share it with your friends! Check below for easy ways to share!\u00a0\u00a0<\/em><\/strong><\/p>\r\n Want to visit a Disney Destination? Contact\u00a0The Magic for Less Travel<\/a>\u00a0for more information and a free, no-obligation quote.<\/strong><\/p>\r\n![\"\"](\"https:\/\/www.themouseforless.com\/blog_world\/wp-content\/uploads\/2021\/10\/EnteringFantasyland-400x320.jpg\")
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It happened while our traveling party of eleven was split in two. Nine of us went to ride Snow White\u2019s Enchanted Wish, and two of us, including my sister-in-law, sat down in a nice shaded area by Dumbo. My sister-in-law got up to meet us when we got off the ride, and that\u2019s when she fell. She wound up hurting her knee, and said it was painful to walk on.<\/p>\r\n![\"Disney\"](\"https:\/\/www.themouseforless.com\/blog_world\/wp-content\/uploads\/2021\/10\/DumboTheFlyingElephant-400x320.jpg\")
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That was our first mistake. What we should have done was went to meet her and alert a Cast Member immediately. So if it happens to you, keep that in mind. At any rate, by the time they made it back to the rest of us, a Cast Member noticed that my sister-in-law appeared hurt. He called First Aid and asked them to come with a wheelchair.<\/p>\r\n![\"\"](\"https:\/\/www.themouseforless.com\/blog_world\/wp-content\/uploads\/2021\/10\/SnowWhitesEnchantedWish-400x320.jpg\")
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Just a few minutes later, Mary, a very nice nurse from First Aid, came up to us with a wheelchair. While she helped my sister-in-law into the wheelchair, a security guard filled out an incident report, asking my husband for my sister-in-law\u2019s name and contact information.<\/p>\r\n![\"Disney\"](\"https:\/\/www.themouseforless.com\/blog_world\/wp-content\/uploads\/2021\/10\/MickeysToontown1-400x320.jpg\")
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After this examination, the nurse told the security guard that the injury was not life-threatening and that he could call off the paramedics. She suggested that we go to First Aid so that my sister-in-law could sit in the air-conditioning and drink some more water. She also wrote out a coupon for a wheelchair and gave it to my husband, asking him to pick one up at the exit to the park and meet us in the First Aid building.<\/p>\r\n![\"\"](\"https:\/\/www.themouseforless.com\/blog_world\/wp-content\/uploads\/2021\/10\/FlowersinFantasyland-400x320.jpg\")
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My husband met us there with the wheelchair, which was complimentary. The nurse asked us how long we were planning on staying. We told her the original plan was to leave at 8:00, although we would certainly leave earlier if they thought my sister-in-law needed immediate medical attention. We were assured that she would be just fine, and after she promised that she would not go on any more rides, my sister-in-law left with us to enjoy the rest of the evening.<\/p>\r\n![\"\"](\"https:\/\/www.themouseforless.com\/blog_world\/wp-content\/uploads\/2021\/10\/PixarParking-400x320.jpg\")
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As soon as I received my husband\u2019s text, I wheeled my sister-in-law to the elevator and then returned the wheelchair. Then we all went up to meet the car. It turns out that a security guard in the parking structure asked what my husband was doing, but after my husband told the guard that a Cast Nember had instructed us to do this, he let him proceed.
Another option that would have worked? Another Cast Member suggested to us that my husband could have left the parking structure, reenter it, tell the Cast Member at the payment booth what the situation was, and the Cast Member would have let him drive to the handicapped section to pick up my sister-in-law. We did not try this, so we don\u2019t know if it would have worked or not.
I have to give the Cast Members at the First Aid station top marks for quickly and efficiently coming to help us. Mary the nurse was friendly and upbeat. The security guards who were with us made sure we were safe, and the Cast Members at the parking structure did their best to help us out. So even when things go wrong at Disney, it doesn\u2019t have to ruin your day!<\/p>\r\n
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